Call us on: 0844 8480 525 Crossroads: simon.webb@crossroads.co.uk Hartshorne: jason.woodley@hartshorne.co.uk

Crossroads Truck & Bus Ltd

Privacy & Legal Notice

Crossroads Truck & Bus Ltd

Registration Information

Registered Office
Crossroads Truck & Bus Limited
Pheasant Drive
Birstall
Batley
West Yorkshire
WF17 9LR

Registered No: 573068
VAT Number: 183 4612 61

 

Privacy and legal notice

AB Volvo (publ) and the Volvo Truck Corporation appreciate your interest in our products and your visit to our web site www.crossroads.co.uk

This privacy and legal notice is general for the Volvo Group web site. However, there might exist additional privacy and other legal information on the specific web sites of the different Volvo Group Companies, on Volvo Group web sites providing special function or Crossroads Truck & Bus Ltd related information.

 

Privacy policy

This policy sets out how we use and protect any personal information that you give us when you use this website. If you have any questions about this policy or do not agree with it you can contact Volvo Truck Corporation. Contact details are provided at the end of this page. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes. This policy is effective from 6/9/06.

At Crossroads Truck & Bus Ltd we intend to give you as much control as possible over your personal information. To us it is important that you feel comfortable in visiting our web site. There are times however when we may need information from you.

What information do we collect?

We \[may\] collect the following information:

– \[your name and contact information, including email address \[and company details\];\]
– \[your name, contact and billing information, transaction and credit card information;\]
– \[information regarding your personal or professional interests, demographics, experiences with our products and contact preferences in order to provide you with further correspondence about our products and services.\]

What do we do with the information we collect?

We use this information to provide you with a better service, and in particular for the following reasons:

– internal record keeping;
– to improve our products and services;
– to follow up \[if you have purchased goods from our website\] \[as part of our customer care procedures\]
– \[to contact you in order to offer you credit terms for the purchase of products or services from the website;\]
– \[to contact you for market research purposes.\]

 

Direct Marketing

We would like to provide you with information about new products, promotions, special offers and other information which we think you may find interesting. We may send you such information by mail, telephone \[or fax\]. When you provide us with information, you will be given the option to let us know that you do not want your information used for direct marketing purposes. If you request this option, we will not send you any direct marketing.

You can change you mind at any time by contacting Crossroads Truck & Bus Ltd at Pheasant Drive, Birstall, West Yorkshire, WF17 9LR or on 01924 425000.

 

Email marketing

We would also like to provide you with the information above by email. However, we appreciate that email “spam” has become a problem in recent years.

If you are a customer or you have previously asked us for information on our products, we may send you information on our range of products by email, unless you have asked us not to do so.

If the reason you have given us personal information is to receive email information from us, we will continue to provide this information by email unless you ask us not to do so. Otherwise, when you provide us with personal information, we will ask you whether or not you are happy for us to send you this kind of information by email.

If you decide at any time that you no longer wish to receive marketing emails from us, please contact Crossroads Truck & Bus Ltd at Pheasant Drive, Birstall, West Yorkshire, WF17 9LR or on 01924 425000.

Whom do we share this information with?

We will not transfer, disclose, sell, distribute or lease your personal information to third parties other than our subsidiaries, parent company or a purchaser or potential purchaser of our business unless we have your permission or are required by law. We may release your personal information to our authorised direct marketing or other agents unless you tell us that you do not wish this to happen.

This process may include sending personal information to other countries, whose data protection laws may not be as extensive as in the European Economic Area. However, we have taken appropriate steps to ensure the same level of protection for the processing carried out in these countries as within the European Economic Area. NOTE Under the Data Protection Act 1998, data cannot be transferred outside of the European Economic Area to a country which does not have adequate protection for such personal data. If the country in question does not have adequate protection, then the exporter of such data must enter into an approved contract with the importer which incorporates sufficient safeguards.

How to get copies of or amend the information we have collected

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Crossroads Truck & Bus Ltd at Pheasant Drive, Birstall, West Yorkshire, WF17 9LR or jennifer.stephenson@crossroads.co.uk

If you think any information we have about you is incorrect or incomplete, please write or e-mail us as soon as possible. We will correct or update any information as soon as possible.

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect on line. We use encryption when collecting or transferring sensitive data such as credit card information.

 

Linking

The website may contain links to other websites which are not within our control. Once you have left our website, we cannot be responsible for the protection and privacy of any information which you provide. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Cookies

Cookies are used on the Volvo Truck Corporation web site. A cookie is a small text file containing text information that is stored on your computer. Our purpose in using cookies is to improve the use of the site for you as a visitor.

Three kinds of cookies are used on the Volvo Truck Corporation website, namely the following:

– The first kind saves a file permanently on your computer, and is used to update the web site with new information put on it since your last visit. Information on the web site, which has not been changed since your last visit, is loaded locally from your computer with the purpose to open the web site faster.
– The second kind, called a session cookie, is used while you surf on a web site. It entails a temporary transfer of information between your computer and the web site. Session cookies are not permanently saved on your computer and disappear when you shut down the browser on your computer.
– The third kind is used for statistical purposes i.e. to get information about how many visitors we have on different parts of our web site.

Unless particularly stated elsewhere cookies are never used by the Volvo Truck Corporation or Crossroads Truck & Bus Ltd with the aim to gather personal information such as your name, e-mail address etc. Thus, any information gathered through our use of cookies is compiled on an anonymous basis.

If you do not accept the Volvo Truck Corporation’s or Crossroads Truck & Bus Ltd’s use of cookies on our web site, it is possible for you to configure your browser to reject cookies by modifying the browser settings or preferences. However, due to the technology used by us on our web site, it will not function properly without the use of cookies.

 

Legal notice
Copyright notice

The contents of the web site are copyright © 2006 Crossroads Truck & Bus Ltd (or its subsidiaries where so indicated and/or its licensors) Pheasant Drive, Birstall, West Yorkshire, WF17 9LR, UK. All Rights Reserved.

Information on the web site, including but not limited to, text, images and sound, may not, except for strictly private purposes or where otherwise indicated, be reproduced, transferred, distributed or stored without prior written permission by Crossroads Truck & Bus Ltd. Modifications to the contents of the web site are expressly prohibited.

Some parts of the web site contain images that are subject to the copyright rights of their providers.

 

Trade marks

Unless otherwise indicated on the web site, displayed marks, corporate logos and emblems, such as, for example, the symbol shown below are trade mark rights owned by Volvo Trademark Holding AB and/or AB Volvo (publ) (or its subsidiaries). The use, reproduction or storage of these trade marks, or any marks which are confusingly similar, for any purpose is expressly forbidden without the prior written permission of AB Volvo (publ).

 

No Warranties or Representations

INFORMATION ON THIS WEB SITE IS PROVIDED “AS IS”. THE VOLVO GROUP HEREBY EXCLUDE LIABILITY TO THE FULLEST EXTENT PERMISSIBLE IN LAW TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES HOWSOEVER ARISING FOR ANY USE OF THIS WEB SITE, OR ON ANY OTHER HYPERLINKED WEB SITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Crossroads Truck & Bus Ltd makes no warranties and/or representations whatsoever about any other web site, which you may access through this site. Such warranties and/or representations are provided only as a convenience and do not mean that the Volvo Group endorses or accepts any responsibility for the contents or the use of such web site. In addition, it is up to you to take precautions and to ensure that whatever you select for your use is free of such items as viruses, worms, Trojan horses and other items of a destructive nature.

Information on this web site may contain technical inaccuracies or typographical errors.

The information contained on this web site may be changed at any time without prior notification or obligation.

Information that is published on the web site may contain references or cross references to Volvo Group products, services etc. that are not announced or available in your country. The accuracy of such information cannot be guaranteed, particularly since this information is subject to change, specific requirements or availability and such references do not imply that the Volvo Group intends to announce such products, services etc. in your country. Contact your local dealer for complete details regarding the products, services etc. which may be available to you and for ordering.

 

Comments, questions or suggestions

Please note that any information, unsolicited suggestions, ideas or other submissions will be deemed not to be confidential and non-proprietary. By sending any information or material, you grant AB Volvo (publ) and Crossroads Truck & Bus Ltd an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute those materials or information, and you also agree that AB Volvo (publ) and Crossroads Truck & Bus Ltd are free to use any ideas, concepts, know-how or techniques that you send us for any purpose.

 

Specific software available on the web site

Any software that may be available to download from this web site (the “Software”) is the copyrighted work of AB Volvo (publ) (or any of its subsidiaries) and/or its suppliers.

Use of the Software is governed by the terms of the end user license agreement, if any, which accompanies or is included with the Software (“License Agreement”). Unless otherwise follows from the License Agreement the Software is made available for downloading solely for use by end users. Any reproduction or redistribution of the Software not in accordance with the License Agreement may result in civil and criminal penalties.

WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED.
THE SOFTWARE IS WARRANTED, IF AT ALL, ONLY ACCORDING TO THE TERMS OF THE LICENSE AGREEMENT. EXCEPT AS WARRANTED IN THE LICENSE AGREEMENT, THE VOLVO GROUP HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE SOFTWARE, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

 

Contact

In case you have questions about the above sections, do not hesitate to contact AB Volvo (publ) through the Volvo Truck Corporation contact page or through the Crossroads Truck & Bus Ltd contact page.

Crossroads Truck & Bus Ltd Manager: Brett Reid

Hartshorne Motor Services Ltd Manager: Paul Tillery

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